1. Who we are
We are The Livingstone Initiative. Founded in 2011 as the David Livingstone Bicentenary and Livingstone 2013 Initiative, we are a not-for profit organisation and the aims of the organisation are the advancement of community development, with a particular focus on helping disadvantaged regions and communities in Africa, by creating and helping to deliver significant projects designed to bring extensive benefits to communities. Our focus currently is on Zambia.
This privacy notice covers what you need to know about how we collect, use and look after your personal data. The notice also covers your rights and how you can contact us if you have any queries in relation to how we process your information. We strive to meet the highest standards of data protection and will not do anything you wouldn’t reasonably expect with the data you give us.
This privacy notice only covers how we collect and use your personal data. There may be instances where our website links to other websites which are not under our control. Therefore, when following external links it is best to check third party privacy policies to be clear on their collection, processing and use of your information.
2. What information we collect and when we collect it
A) Personal information
We will collect personal information from you when you subscribe to our Mailchimp e-newsletter, make a donation to our organisation via Donorbox and Stripe payment service, join one of our sub-committees, or send us any correspondence.
Depending on why you provide us with your information, the following may be collected: your name, email address, phone number, postal address, debit or credit card details, and date of birth.
When collecting your personal data, we will only ever ask for the information we need for that specific purpose.
B) IP addresses
When you visit our website (www.livingstoneinitiative.org or http://www.livingstone2013.com) we collect internet log information. This information helps us to track the number of visitors and their behaviour on our website so we can better understand how our website is being used. This allows us to make our website experience better for everyone. We cannot personally identify users attached to this data.
Cookies are small text files that allow us to collect the above information. This means that our website will remember you for a particular reason and help to personalise your experience. The information provided to us through this method can include details about your device, the browsing system you use and any issues that may arise including a website crash.
The types of cookies we use include session and persistent cookies. Session cookies are temporary and are only stored until you close your browser or leave our website. Persistent cookies last for a longer period of time and allow our website to recognise you on return visits.
You can turn off cookies through your browser settings at any time if you do not want your browser to accept cookies. You can also delete existing cookies in your browser settings.
D) Google Analytics
3. How we use your information
When you provide us with your personal details we will use this information to provide you news on the work we are doing in Africa through our e-newsletters which we send out approximately 3 times a year.
We may also use your information to provide you with targeted news communications from The Livingstone Initiative that we think you will be interested in. However, we will ask for your consent before sending you any marketing emails. You can withdraw this consent at any time by unsubscribing through the relevant link located at the bottom of every email communication. If you unsubscribe from our email newsletters, we will place you on a suspension list so we know not to email you marketing materials in the future.
We may also use and process your information where we have a legitimate business interest to do so. This may include, but is not limited to: providing, modifying and improving our services; enabling our projects; and keeping our website and premises secure.
We will also process your information to record the relationship you have with us. This will include Livingstone Initiative events you have attended, e-newsletter subscriber records and communications you have received from us.
We will never keep your information longer than is necessary for the purposes which the information was provided.
4. Sharing your information
We will never exchange, sell or rent your personal information to another person or organisation.
The information you provide is used within The Livingstone Initiative to deliver our services to you and we work in collaboration with a few selected external organisations to help us process your data. For example, we work with Donorbox to process any donations you make to us and Mailchimp to send out our e-newsletters.
All third parties we work with to help us process your information work in line with our expectations and have agreements with us that include details of how they keep your data secure. This includes not exchanging, selling or renting your personal information.
5. Keeping your information secure
We have measures in place to make sure that your personal data is secure at all times. When you make an online donation, you enter a secure internet site and put your details directly into our payment provider’s secure web page. We use Stripe as our payment gateway, you can find out more about their security policy here.
If any of your information is transferred out of the European Economic Area by us or our service providers, we ensure it is done so with the relevant protection required by law.
If you have registered an account with the website, it is your responsibility to keep your login details to our website safe.
6. Attending our events
At our events we may have photography and videography taking place. This material may be used for future marketing and other communications from The Livingstone Initiative. Where possible we will ask your permission to take your photograph; if you do not wish to be photographed or filmed, please let us know.
The personal information that we collect in these circumstances is held securely and only used in relation to the purpose for which it was collected. Consent from parents/guardians is requested before personal information is used in our information and marketing communications. Consent can be withdrawn at any time.
8. Your rights
Under the General Data Protection Regulation, there are several rights you hold in relation to the processing of your data.
- You have the right to request a copy of the information we hold about you. We will require two forms of identification from you before releasing this information. We will provide the information within one month of the receipt of your request. An administrative fee may apply.
- You have the right to have your data erased from our databases in certain circumstances. These include when your personal data is no longer necessary for the purpose it was originally collected and when you withdraw your consent for us to process your data for certain purposes.
- You have the right to object to your data being processed under legitimate interests, upon which the processing will cease, unless there are compelling legitimate grounds such as fulfilling a contract between us.
If your contact details change, help us to keep our records up to date by contacting us using the details below.
If you no longer wish to receive marketing or information emails from us you can unsubscribe at any time using the relevant link at the bottom of every email communication or contacting us using the details below.
We may update this policy from time to time. If we make any significant changes we will inform you via our website or email, if your details are registered with us. By continuing to use our services, we will recognise this as acceptance of these terms.
10. Contact us
At The Livingstone Initiative, we strive to uphold the best standards of practice in collecting and using any personal data. Therefore, we take complaints very seriously and advise anyone to contact us if they believe our system of collecting and processing data is unfair, misleading or inappropriate. Any suggestions for improving our policy are always welcome.
You can contact The Livingstone Initiative at:
55-66 Frederick Street, Edinburgh EH2 1LS, United Kingdom
T: +44 (0)20 193 2011
This policy was last updated on 24 May 2018.